Privacy Policy

Privacy Policy

Introduction

Welcome to https://structural-drying-fort-collins-co.ecojohns.com! We are committed to maintaining a transparent and secure environment for our users, ensuring their privacy is protected at all times. This Privacy Policy explains how Structural Drying Fort Collins CO (referred to as “we,” “us,” or “our” in this document) collects, uses, and safeguards your personal data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please be aware that this policy does not extend to third-party platforms, applications, or websites you may access through links on our site. These external services are governed by their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • Authorized User Access: When you use our applications and services as a registered user, we collect and process data necessary for service provision and improvement.
  • Website Visits: If you visit our websites linked to this policy, your interaction may trigger certain data collection methods outlined herein.
  • Communications: We may reach out to you via emails, calls, or texts/SMS for promotional purposes, newsletters, surveys, or customer support. You have the option to unsubscribe from these communications at any time.

Personal Data Collection

We collect several types of personal data, which can be broadly categorized as follows:

  • Account Information: Details related to your user account creation and management, including usernames, passwords, email addresses, and profile preferences.
  • Payment Information: Credit/debit card details, billing addresses, and transaction records required for processing payments.
  • Financial Information: Bank account information (if provided) and financial records associated with our services.
  • Purchase Information: Order history, product preferences, and purchase frequency, which help us personalize your shopping experience.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information from your smartphone or tablet when using our mobile applications.
  • Location Data: GPS coordinates or other location-based services data if you opt-in to share your location while using our services.
  • Feedback: Your responses to surveys, reviews, and feedback forms, which help us improve our products and services.
  • Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms (e.g., name, email, profile picture).
  • Product Information: Details about the products you view, search for, or purchase on our website, including product categories and specific item information.

We obtain this data through direct user input, automated tracking technologies like cookies and device fingerprinting, and third-party service providers who assist us in providing and enhancing our services.

Cookies

Cookies are small text files stored on your browser or device when you visit our website. We use cookies for various purposes, including:

  • Strictly Necessary: These ensure the basic functions of our website, such as allowing you to log in and navigate through pages.
  • Preference: Cookies store user preferences, like language settings, to provide a personalized experience.
  • Analytics: They enable us to analyze traffic and understand how visitors use our site, helping us improve its performance and content.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

  • Processing transactions and delivering services requested by users.
  • Maintaining user accounts and profiles.
  • Personalizing user experiences and providing relevant recommendations.
  • Complying with legal obligations, resolving disputes, or defending against potential claims.

Once the retention period expires or when data is no longer needed for the identified purposes, we securely delete or anonymize your personal information.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encrypted Communication: We utilize encryption protocols to secure data during transmission over networks.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
  • Access Controls: Our systems have access controls in place to ensure that only authorized personnel can access sensitive data.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately using the details provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to have inaccurate or incomplete data corrected.
  • Erasure (Right to be Forgotten): The right to request the deletion of your data where there is no compelling reason for its retention.
  • Restriction: The right to limit the processing of your personal data under certain circumstances.
  • Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your data for specific or direct marketing purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of the above rights.

To exercise these rights or for data-related inquiries, please contact our privacy team using the details provided in the ‘Contact Information’ section below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting the updated policy on our website. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Information

For any questions, concerns, or requests related to privacy and data protection, please contact us:

We are dedicated to addressing your inquiries promptly and ensuring a secure environment for your personal data.